It's ok not to feel ok

Sharing how you’re feeling can make a world of difference


Welcome to OLLI Chat

Richmond’s OLLI Chat is free and we are here for you. Simply reach out. We will be able to offer you emotional support as well as practical guidance to help you find your way forward. Let’s chat. If you want to reach out for help but find it difficult to talk to someone face to face or over the phone, try OLLI Chat. We’re here for you wherever you are.

What is OLLI Chat?

At times, we all need a helpful chat – with someone who knows how to listen, who won’t judge and who may be able to offer some helpful advice. Does this sound like you right now? Then you’ve come to the right place! We designed this service to be able to offer a safe, confidential space for you to reach help.

At OLLI we get you. We know you need to talk and whatever you need to say it’s OK. Because we’re here to listen and help.

It is easy and simple to use.  You can access your from any browser on your desktop or mobile, so you can carry us with you, wherever you go. Now that you’re here, just click the Chat button below and you will be connected to one of our mental wellbeing support staff.

OLLI Chat is available Monday to Saturday between 8am and 8pm, Saturday 8am to 4pm, excluding Sundays and public holidays.

Get in touch with one of our professionals

OLLI Chat Phone

Let’s start with some kindness

Sometimes we’re able to take wonderful care of others, but also be our own harshest critics. Let’s take a deep breath and start slowly. Often times, we tend to assume that others will never possibly imagine what we’re going through. Although they cannot ever completely feel and understand all that we’re experiencing, they can listen, which in itself offers plenty of relief. It’s okay, we understand that you might be going through a rough patch and that it’s not easy to open up. Feel free to get to know us and ask any questions you might have, so that you can feel safe and put your mind at rest. Now together, let’s find your way forward.

Who’s on the other side?

OLLI is a Richmond Foundation service. With OLLI you will reach our mental wellbeing support team who will listen and offer you guidance. Our mental wellbeing support team is made up of psychology graduates with extensive training provided by Richmond as well as training in Mental Health First Aid. They operate under the supervision of a Richmond psychotherapist.

About Richmond

Caring for our islands’ mental wellbeing since 1993.

Mental Health

Learn about mental health issues, mental health crisis and psychological approaches to therapy. The information is in English and Maltese.


Reach out to us safe in the knowledge that all that we discuss will remain confidential. You can share with us as much or as little about yourself as you feel comfortable to. In exceptional circumstances we will always act to protect you and others where we can. To read the OLLI Chat Privacy Policy, Data Processing and Retention, and Confidentiality Agreement please click the button below.

Other Information

EPIC for Good

The OLLI Chat is a connectivity programme brought to you by the Epic through its Epic for Good Initiative in collaboration with Richmond Foundation. Epic for Good is committed to bringing better connectivity by combining charitable giving and technology to make a difference. The aim of this programme is to partner up with NGOs and co-create, support and fund projects which harness the power of mobile technology and innovation to bring about social change, mainly in the fields of health and education. Since its inception, the the foundation has donated over €4 million to local causes across Malta and Gozo. It has also been at the forefront of innovation, collaborating on projects involving cutting-edge technology such as blockchain, Artificial Intelligence (AI), Virtual Reality (VR) and Augmented Reality (AR) in projects ranging from tackling paediatric pain management in children undergoing cancer treatment to enhancing an appreciation of Malta’s cultural heritage.

Epic logo RGB

Support Sponsors

The OLLI Chat platform is provided by Arkafort.
The OLLI Chat website is designed and sponsored by RightBrain.

Contact Us

Service Centre


Psychological Support Services Centre

The Park, Canon Road, Central Business District, Santa Venera, CBD 5060

Contact Numbers:
1770 / +356 21 224580

Head Office

MCE House, Triq L-Industrija, Qormi, QRM 3000, Malta

Contact Number:
+356 21 669150